- SIRXEBS004A - Select an e-business model
SIRXEBS004A
Select an e-business model
Application
This unit requires the team member to identify, trial and evaluate a range of e-business models, and to report to stakeholders on the contrasting features and benefits of models in order to select an e-business model to meet organisation requirements. | |
Prerequisites
Nil | |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||
1 | Assess emerging electronic business capabilities and their relevance to sales and service systems. | 1.1 | Identify new capabilities provided by online technologies and applications. |
1.2 | Identify strengths, weaknesses, opportunities and threats related to the introduction of e-business solutions. | ||
1.3 | Assess impact of electronic enablement on current critical market factors. | ||
1.4 | Identify relationship of e-commerce capabilities to established business strengths. | ||
2 | Confirm impact of business to business models on retail operations. | 2.1 | Establish impact of trends in business to business developments on retail operations. |
2.2 | Assess the ability of business to business solutions to enhance current retail strategies. | ||
2.3 | Compare and confirm features and advantages of different business to business models. | ||
3 | Confirm impact of business to consumer models on retail operations. | 3.1 | Establish the impact of business to consumer trends on retail operations. |
3.2 | Assess the ability of business to consumer solutions to enhance current retail strategy. | ||
3.3 | Compare and confirm features and advantages of different business to consumer models. | ||
4 | Evaluate and trial e-business process and models. | 4.1 | Compare and contrast features and benefits of different e-business models. |
4.2 | Assess the relevance of each model to current retail and service strategies. | ||
4.3 | Select e-business processes and models. | ||
4.4 | Set performance requirements for an e-business process and model. | ||
4.5 | Trial e-business process and model. | ||
4.6 | Document, evaluate and report on data collected from e-business trials. | ||
4.7 | Select e-business model for adoption. |
Required Skills
This section describes the essential skills and knowledge and their level, required for this unit. |
The following skills must be assessed as part of this unit: interpersonal communication skills to: communicate with external and internal groups and teams regarding e business models, applications and consultancies through clear and direct communication ask questions to identify and confirm requirements use language and concepts appropriate to cultural differences use and interpret non-verbal communication capacity to determine appropriateness of various e-business applications and systems identify and assess forms of electronic transactions demonstrate adherence to safe working practices literacy and numerical skills in regard to: reading and interpreting data on e-business applications generating reports analytical and decision-making skills to: seek out e-business strategies that produce operational efficiencies implement e-business solutions that enhance sales and service efficiency determine how e-business models and approaches can promote comparative brand, market and sales positions evaluate information on forecasts and trends in e-business build e-business models that enhance business relationships. |
The following knowledge must be assessed as part of this unit: how e-business models affect e-business approaches relationship of e-commerce to e-business a range of business to business and business to consumer approaches types of data data processing requirements understanding of electronic transactions and processes impact on business of different business and business to consumer solutions relevant legal and legislative requirements principles and techniques in interpersonal communication. |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: identifying and utilising research on e-commerce and e-business tools and capabilities planning, coordinating and implementing activities associated with assessing the impact of e-business models on business operations evaluating and reporting on effectiveness of e-business models and processes consulting and liaising with business partners to assess suitability of e-business solutions integration of e-business solutions with business strengths and strategic goals or targets developing systems to manage and monitor e-business approaches awareness of how e-business changes will affect business relationships. |
Context of and specific resources for assessment | Assessment must ensure access to: a real or simulated work environment relevant documentation, such as: legislation and statutory requirements OHS requirements industry codes of practice information and performance data on existing business model and IT infrastructure information on: markets competitors products and services suppliers new technology. |
Methods of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: observation of performance in the workplace third-party reports from a supervisor customer feedback written or verbal questioning to assess knowledge and understanding review of portfolios of evidence and third-party workplace reports of on-the-job performance. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Assessing employability skills | Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts. Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. | |
Online technologies and applications may include: | a wide range of hardware, including routers, bridges, servers, PCs, drives, switches, printers, hubs, modems, personal organisers, firewalls and peripherals a wide range of software, including network operating systems, payment software, PC operating systems, database software, encryption protocols, accounting software, web browser software, website building software and spreadsheet software |
E-business solutions may involve: | integration of new solutions with existing IT infrastructure and business processes integration with basic e-commerce solutions that include different business models depending on the final requirement integration across operations at different levels of e-business development involving a mix of the above. |
Critical market factors may include: | response times scalability traffic data collection and management security customer demographics customer confidence customer expectations. |
Business strengths may include: | profitability customer relationships business management vendor relationships data management collaborative and cooperative relationships. |
Retail strategies must include: | cost reduction productivity gains increased revenues responsiveness of suppliers market share value adding business competitiveness customer relationships supplier relationships revenue growth and flow. |
E-business models may vary according to: | enterprise products and services access content (product, data and information) commercial set-up of trading company applications infrastructure software services supply arrangements payment methods. |
Evaluation may include: | stakeholder consultation confirmation that a procurement process is necessary development of a business case comparison of internal versus outsourced provision whether to buy or build solutions. |
Sectors
Sector | Cross-Sector |
Competency Field
E-Business | |
Employability Skills
The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | |
Licensing Information
Not applicable.